On 17th February, the journalist of China Securities Journal (600167) learned that under the grim circumstance of COVID-19, Luen Mei Quantum conscientiously performed its responsibilities for epidemic prevention and control. Its employees stuck to their posts to guarantee steady and orderly production.

As Secretary of the Board of Directors of Luen Mei Quantum, Liu Sisheng stated that the company was pretty concerned about heat supply in the period of epidemic prevention and control. In particular, Luen Mei Quantum reinforced the implementation of its work plans, reinforced resource allocation and personnel arrangement, fully guaranteed heat supply quality, offered further security guarantee for heat supply during epidemic prevention and control and snowy days to create warm environment for personnel on the frontlines of epidemic prevention and urban residents when it snowed widely in Shenyang.

It was learned that during epidemic prevention and control and temperature drop, Luen Mei Quantum required all heat supply enterprises to provide heat supply parameters, scientifically apply furnaces, constantly maintain safe steady high-quality operations, actually improve standards for heat supply and ensure that indoor room temperature was always in line with standard all day long for 24 hours.  Meanwhile, it dispatched special personnel to take charge of, communicate with and particularly guarantee heat supply for 38 designated medical institutions and fever clinics. It drafted emergency response plans to eliminate hidden hazards of heat supply in order. Its emergency response team was awaiting orders all day long for 24 hours, and reserves of high-quality coal were increased at the same time. Moreover, responses to user requests were strengthened, and personnel were arranged on duty all day long for 24 hours to answer phone calls from users any time and answer their questions, so as to effectively improve user satisfaction.

（source： China Securities Journal•http://www.cs.com.cn; reported by Song Weidong）